Reference

How vbpoker Handles Your Personal Information

This Privacy Policy explains what account and payment data we collect, why we collect it, and how we keep it secure. It applies to every account holder and to anyone who browses vbpoker where local law and eligible regions permit access.

Account data protectionDANA, OVO, GoPay payment privacyYour right to access your dataClear data retention rulesDirect contact for data requests

Explore the Lobby Read FAQ

Data We Collect and Why We Use It

vbpoker Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the details you submit at registration — your name, email address, and the mobile number linked to your account. When you make a deposit or withdrawal through DANA, OVO, or GoPay, we record the transaction reference and

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wallet identifier so we can match your payment to your account balance accurately. We do not store your full e-wallet PIN or password at any point. We also collect device and session data — browser type, IP address, and session timestamps — to detect unusual login
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attempts and keep your account secure. This data is used solely for account management, fraud prevention, and improving how the lobby loads on your device. We do not sell your personal data to third parties. Data shared with payment processors — including the operators behind DANA,
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OVO, and GoPay — is limited to what those processors need to complete your transaction. Where local law in Indonesia requires us to retain certain records, we follow those obligations. In all other cases, we keep data only as long as your account remains active or
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as long as a legitimate operational reason exists. Players in Bekasi and across Indonesia can request a copy of their stored data at any time through the contact path listed in this policy.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT YOU

Security, Cookies, Retention and Your Controls

We use SSL encryption across every page of vbpoker, which means data travelling between your device and our servers — including login credentials and payment confirmations — is protected in transit. Account passwords are stored as hashed values; our team cannot read your password in plain text. Access to production account data is restricted to a small number of authorised staff, and those access logs are reviewed regularly.

Cookie Use We use session cookies to keep you logged in and preference cookies to remember your lobby layout. You can clear these through your browser settings at any time without losing your account.

Data Retention Active account data is retained while your account is open. If you close your account, we remove marketing and session data within a reasonable period while keeping transaction records where Indonesian law requires it.

Payment Data Handling DANA, OVO, and GoPay transaction references are stored for reconciliation purposes only. We do not retain full wallet credentials and we do not share payment history with advertisers.

Account Security Steps Every login triggers an OTP sent to your registered mobile number. If you receive an OTP you did not request, use the Password Reset Help page immediately and contact live chat to flag the attempt.

DATA CONTACT PATHS

How to Reach Us About Your Privacy

If you want to review, correct, or remove personal data tied to your account, reach out through any of the channels below. We aim to respond to data requests within a reasonable time. Have your registered account details ready so we can verify your identity before making any changes to stored information.

Live Chat Start a live chat session directly from your account dashboard. This is the fastest way to raise a data query or flag a concern about how your information is handled.

Email Support Send a written data request to our support email address. Include your registered name and the wallet method you use — DANA, OVO, or GoPay — for faster verification.

Account Help Section The Account Wallet Help area inside your profile lets you review saved payment details and flag any information that looks incorrect without contacting support first.

Your Privacy Questions, Clearly Answered

These are the questions we hear most often about how your data is managed on vbpoker. If your question is not covered here, reach out through live chat or the support email and we will respond with a direct answer.

We collect your name, email address, and mobile number at registration. Once you make a deposit, we also record the wallet reference from DANA, OVO, or GoPay to match the payment to your account.

We do not sell your data. We share only the minimum needed with payment processors — such as DANA, OVO, GoPay — to complete transactions, and with service providers bound by confidentiality obligations.

Send a request through live chat or the support email with your registered account details. We will verify your identity and then provide a summary of the personal data linked to your account.

Yes. You can request deletion through our support channels. We will remove data not required by Indonesian law. Transaction records may need to be retained for legal or reconciliation reasons.

Session cookies keep your login active. Preference cookies store lobby settings. Analytics cookies help us see which pages load slowly on mobile. You can block non-essential cookies in your browser settings.

We store only the transaction reference and wallet identifier — never your PIN or full credentials. These records are encrypted and accessible only to authorised account operations staff for reconciliation purposes.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal AccountRegister InfoAbout Us

How vbpoker Handles Your Personal Information

Security, Cookies, Retention and Your Controls

How to Reach Us About Your Privacy

Your Privacy Questions, Clearly Answered

01 What personal data does vbpoker collect when I register?

02 Does vbpoker share my data with third parties?

03 How can I request a copy of the data vbpoker holds about me?

04 Can I ask vbpoker to delete my account data?

05 How does vbpoker use cookies on the site?

06 Is my DANA, OVO, or GoPay wallet information stored securely?

Privacy Policy

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